This Privacy Policy explains how sr966 collects, processes, stores, and safeguards the personal data of Members and visitors. Your privacy is a fundamental commitment — not an afterthought.
sr966 is built on the principle that every Member deserves to know exactly how their data is handled — and to have real control over it.
Every connection between your browser and the sr966 Platform is secured with TLS 1.3 and AES-256 encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
sr966 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing or commercial purposes. Your information belongs to you, and we treat it accordingly.
We collect only the data that is strictly necessary to provide our services, verify your identity, process transactions, and fulfil our regulatory obligations. We do not collect data speculatively or for undisclosed purposes.
Data collected for one purpose — such as KYC identity verification — is never repurposed for unrelated uses such as targeted advertising. We respect the context in which you shared your information.
You have the right to access, correct, and request deletion of your personal data at any time. Submit your request to our support team and we will respond within 30 days in accordance with applicable data-protection obligations.
sr966 retains personal data only for as long as necessary. Active account data is held for the life of the account relationship plus a minimum of five years to satisfy anti-money-laundering record-keeping requirements.
For the purposes of this Privacy Policy, the data controller — the entity that determines how and why your personal data is processed — is the international offshore gaming operator that owns and operates the sr966 Platform at https://sr966.net.
sr966 operates as an internationally licensed offshore gaming platform. While the Platform is specifically designed for English-preference players based in Indonesia, it is operated under an international offshore licence and its data-processing practices are governed by the data-protection framework of the applicable licensing jurisdiction, alongside the reasonable expectations of Indonesian users.
All data-related queries, access requests, and complaints should be directed to the sr966 Data Protection contact point:
sr966 collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, Indonesian national identity card (KTP) number, passport number, photograph (for KYC verification) |
| Contact Data | Email address, Indonesian mobile phone number, residential address (city, province — e.g., Jakarta, Surabaya, Bandung, Bali, Medan) |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR (Rp) |
| Technical Data | IP address, browser type and version, operating system, device identifiers, time-zone setting (typically WIB, UTC+7), screen resolution, session tokens |
| Usage Data | Pages visited, features used, games played, bet history, session duration, clickstream data, search queries within the Platform |
| Communication Data | Records of live chat sessions, support email correspondence, feedback submissions |
| Responsible Gaming Data | Self-exclusion status, deposit-limit settings, cooling-off period requests, responsible gaming questionnaire responses |
sr966 collects personal data through the following channels:
sr966 processes your personal data only where a valid legal basis exists. The primary purposes for which we use your data, together with the corresponding legal basis, are set out below:
| Purpose | Legal Basis |
|---|---|
| Account Creation & Management | Performance of a contract — processing is necessary to establish and maintain your Member Account and deliver the services you have requested. |
| Payment Processing | Performance of a contract — processing is necessary to execute deposits, withdrawals, and related financial transactions in IDR. |
| KYC & Identity Verification | Legal obligation — sr966 is required by its licensing conditions and applicable AML regulations to verify the identity and age (21+) of all Members prior to real-money wagering. |
| Fraud Prevention & Security | Legitimate interests — detecting, investigating, and preventing fraudulent activity, money laundering, account takeover, and other security threats protects both the Platform and its Members. |
| Responsible Gaming Enforcement | Legal obligation and legitimate interests — monitoring for problem gambling indicators and enforcing self-exclusion and limit settings is required by our licensing obligations and reflects our duty of care toward Members. |
| Customer Support | Performance of a contract — responding to your enquiries and resolving disputes is an integral part of the service we provide. |
| Personalisation & Platform Improvement | Legitimate interests — analysing usage patterns to improve platform features, personalise game recommendations, and optimise the betting interface benefits Members through a better product experience. |
| Marketing Communications | Consent — where you have opted in to receive promotional communications, we may contact you with offers, bonuses, and platform updates. You may withdraw consent at any time. |
| Regulatory Compliance & Record-Keeping | Legal obligation — retaining transaction records, identity documents, and correspondence in accordance with AML and licensing record-keeping requirements. |
sr966 does not sell or trade your personal data. We may share your data with the following categories of third parties strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
sr966 uses cookies and similar tracking technologies to operate the Platform efficiently, maintain your logged-in session, detect fraud, and improve the user experience. The following types of cookies are used:
| Cookie Type | Purpose & Examples |
|---|---|
| Strictly Necessary | Required for the Platform to function. These include session authentication tokens, CSRF protection cookies, and load-balancing identifiers. These cannot be disabled without breaking core Platform functionality. |
| Functional | Remember your preferences such as language settings, last-viewed game category, and preferred deposit method to streamline your experience on return visits. |
| Analytics | Help sr966 understand how Members navigate the Platform — which pages attract the most engagement, where users encounter friction, and how game categories perform. Data is aggregated and anonymised where possible. |
| Security & Fraud Detection | Device fingerprinting and behavioural analysis cookies that help identify suspicious login attempts, multi-account behaviour, and automated bot activity. |
Most web browsers allow you to control cookies through their settings. Disabling strictly necessary cookies will impair Platform functionality and may prevent you from logging in or placing wagers. Disabling analytics or functional cookies will not prevent access but may reduce the quality of your experience.
sr966 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
sr966 retains personal data for different periods depending on the category of data and the purpose for which it was collected:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of active account relationship, plus a minimum of 5 years following account closure — required by AML record-keeping obligations. |
| Financial Transaction Records | Minimum 5 years from the date of the transaction, in compliance with applicable anti-money-laundering and licensing requirements. |
| KYC Documents | Minimum 5 years from the date of submission or account closure, whichever is later. |
| Support Communications | 3 years from the date of the communication, to support dispute resolution and audit purposes. |
| Session & Usage Logs | 13 months from the date of collection, after which data is anonymised or deleted. |
| Marketing Preferences | Until you withdraw consent, or until your Account is closed, whichever occurs first. |
| Self-Exclusion Records | For the full duration of the self-exclusion period plus a minimum of 5 years, to prevent re-registration in breach of a self-exclusion order. |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with sr966's data destruction procedures.
As an sr966 Member, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Privacy Request — [Your Username]". sr966 will respond within 30 days of receiving a valid request.
As an internationally operated offshore platform, sr966 may transfer personal data to servers, service providers, or personnel located outside of Indonesia. These transfers may occur in connection with cloud infrastructure hosting, KYC verification services, payment processing, and game studio operations.
Whenever personal data is transferred internationally, sr966 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that which applies within the Platform's primary licensing jurisdiction. Such safeguards may include:
The sr966 Platform is strictly intended for adults aged 21 and over. sr966 does not knowingly collect personal data from individuals under the age of 21. If we discover or have reasonable grounds to believe that an Account has been registered by a person under 21 years of age, the Account will be immediately suspended, all associated data will be reviewed, and the Account will be permanently closed.
If you are a parent or guardian and believe that a minor under your care has registered on the sr966 Platform or has provided personal data without your consent, please contact us immediately at [email protected] with the subject line "Minor Account Report". We will investigate and take appropriate action within 48 hours of receiving your notification.
The sr966 Platform may contain links to third-party websites, game studios, or promotional partners. These links are provided for convenience and informational purposes only. sr966 has no control over the content, privacy practices, or data-handling policies of any third-party website, and this Privacy Policy does not apply to those external sites.
We strongly encourage you to review the privacy policy of every website you visit. sr966 accepts no responsibility or liability for the privacy practices of third-party operators, nor for any data you choose to submit to those parties.
sr966 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, regulatory guidance, or Platform functionality. When we make material changes to this Policy, we will:
Your continued use of the sr966 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request closure of your Account by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or sr966's data-processing practices, please reach out through the following channels:
For formal data-subject rights requests — including access, rectification, erasure, and portability — please include your full registered name, username, and a description of the specific right you wish to exercise. We may request proof of identity before processing a sensitive data request to ensure we are acting on behalf of the correct individual.
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21+ only. Please gamble responsibly. Responsible Gaming